We provide a hands-on serviced accommodation management service, including listing management, guest communication, pricing, cleaning coordination, property oversight, maintenance coordination and owner reporting.

Absolutely. It remains your property. We take care of the day-to-day operation while keeping you informed and involved in important decisions.

Not necessarily. Airbnb may form part of the booking strategy, alongside other suitable booking platforms depending on your property and the type of guests we want to attract.

We coordinate cleaning, linen and maintenance as part of the management service. The actual cost of cleaning, repairs, replacement items and other third-party services is normally charged separately unless otherwise agreed.

No. We assess each property individually, considering its location, condition, potential, your objectives and any requirements or restrictions that may affect how it can be operated.

Our indicative full management fee starts from 18% of booking revenue. Selected properties joining our founding portfolio may qualify for an introductory 15% management rate. Final fees are agreed following a property assessment. can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

No. Performance varies according to the property, demand, seasonality, pricing and market conditions. We focus on professional management and optimising performance rather than making unrealistic guarantees.

It starts with a complimentary property assessment. We'll discuss your property, your objectives and whether serviced accommodation is suitable before recommending the next steps.

Yes. In Greater London, residential properties are generally limited to 90 nights of short-term letting in a calendar year without the relevant planning permission, subject to the applicable legal conditions. Other restrictions may also apply through planning rules, leases, freeholders, mortgage lenders, insurers or local requirements. We therefore assess the property and its circumstances before recommending a short-stay management approach, and specialist professional advice may be required where appropriate.

We can coordinate routine maintenance and repairs on behalf of the owner as part of the agreed management service. Third-party contractor and repair costs are normally charged to the property owner. Larger works or projects may be quoted separately where additional project management is required.